Visit HELB with deferral letter to adjust dues

Visit HELB with deferral letter to adjust dues

 Visit HELB with deferral letter to adjust dues

deferment of one year can get helb loan in 5th year - Dear Yvonne,
My name is Njuguna Karanja, a recent graduate from the Jomo Kenyatta University of Agriculture and Technology (JKUAT).

However, I have a problem with the Higher Education Loans Board (HELB). I was a beneficiary of HELB financial assistance while pursuing civil engineering course since May 2002.

HELB gave me loan for the five years it takes to complete the programme. Unfortunately, I had to put my studies on hold on various occasions due to a myriad of problems.

Some of them include health, finances and bereavement; I lost my mother in October 2007. As a result, I deferred my studies. That is why I graduated last year.

The financier has been sending me electronic statements and letters asking me to pay up and at the same time updating me on the penalties accrued due to delayed servicing of the loan.

After charging me a Sh5,000 penalty on monthly basis for defaulting as well as interests, the loan balance as at January this year stood at Sh525,827.2.

Part of this is a Sh242,000 penalty while my initial balance was stands at Sh204,266.5.

I have been seeking to get in touch with HELB in vain. But the good news is that I am now gainfully employed and I would like to start repaying the loan.

But before committing my money, I would like to get clarification some issues on the outstanding balance as a result of the studies I deferred.

It is my opinion that I should only be penalised as a recent graduate, that is, from 2013. I can furnish you with all correspondence to prove my case.

Thank you, Karanja, for lodging this matter with us. It is also commendable that you are seeking to repay your outstanding loan balance especially now that you have a job. It is important to ensure that those still in school also benefit from the scheme.

We sympathise with you for the unfortunate events you have had to go through. We got in touch with the students’ financier and we thank HELB team for its prompt response. They are always eager to help.

In its reply, the organisation noted that according to its records, you were supposed to clear your studies in 2008.

All its charges are automated the system therefore, its system automatically picked up the penalties and other charges since the time your loan matured.

HELB has asked us to request you to visit its offices with copies of all your academic transcripts, deferral and readmission letters from JKUAT for the academic years you halted your studies and your account will be adjusted accordingly.

According to the students’ financier, the graduation certificate alone is not sufficient because there are other issues that HELB considers before a waiver can be granted.

We urge you to visit its offices to further direction. Kindly keep us posted on the development of this case.

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Dear Capital Letters, my name is Emmily Mugasia.

I would like to thank you for the role you play in the society by helping consumers. I have a small problem is with Safaricom.

I bought the company shares in 2008. But unfortunately, since I invested in the telcom company, I have never received my dividend.

My efforts to contact Safaricom investment unit have not been fruitful.

I would like to know what happened to my dividend and how I can begin to receive them. At the moment, I feel frustrated and I am even contemplating selling my stake in the firm.

Please assist me get answers and thank you in advance.

Hello Emily, thank you for getting in touch with us on this matter. We appreciate your kind words and for recognising what we do for our readers.

It is commendable that you chose to invest in shares. But it is unfortunate that you have not received your dividend to put a smile on your face for the investment you made six years ago.

We have been in communication with Safaricom on this matter. The mobile service provider is currently following up your case with the relevant authorities and will soon get back to you with the way forward.

The firm has also apologised for any inconvenience caused.

With the information we provide about   deferment of one year can get helb loan in 5th year

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open student loan :   http://www.nation.co.ke/lifestyle/money/HELB-loan-repayment-deferral-letter/435440-2386494-g36jjoz/index.html